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| IMPORTANT INFORMATION |
This Financial Services Guide (FSG)
is designed to assist you, the client, in deciding whether to use any of the
financial services offered by Key Capital Limited (Key Capital). It contains
information about commissions, remuneration and payments which may be paid to
Key Capital, its authorised representatives, employees, directors, officers or
related entities. It also tells you how and what you can do if you have a
complaint about Key Capital or our services.
For some of the financial products in relation to which Key Capital is
authorised to provide financial product advice, you will need to obtain a copy
of the product disclosure statement which sets out important information about
the relevant financial product, such as costs, risks and returns. We recommend
you read the product disclosure statement before making a decision to invest in
any financial product. A copy of the relevant product disclosure statement can
be obtained from Key Capital.
If you need more information or clarification on any matter, then please
contact Key Capital.
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| Before obtaining our financial product
advice |
Australian Financial Services
Licence
Key Capital holds an Australian financial services (AFS) licence which allows
Key Capital to do the following:
(a) Operate the following registered managed investment schemes
(the Funds) which are established under the
Corporations Act:
(i) Murray House Property Syndicate ARSN:
115 391 823
(ii) Key Capital Property Syndicate No.2
(Somerton & Moorabbin)
ARSN: 117 219
511
(iii) Key Capital Property Syndicate No.3
ARSN: 121 439
129
(b) Deal in interests in managed investment products, basic deposit
products, general insurance products, government debentures,
stocks or bonds, securities and superannuation.
(c) Provide general financial product advice in relation to the Funds.
Responsibility for the advice given
The financial services are being provided by Key Capital. Key Capital is
therefore responsible to you for any financial product advice you receive from
Key Capital in respect of the Funds.
Financial product advice
We only provide general financial product advice about the Funds and we cannot
give you personal financial product advice about whether or not an investment
in any of the Funds is suitable for your circumstances.
Accordingly, the advice you receive has been prepared without taking account of
your objectives, financial situation or needs. You should therefore consider
the appropriateness of the advice, having regard to your objectives, financial
situation and needs.
If you need personal financial product advice, we recommend you consult a
licensed financial adviser who is a member of a recognised planning
organisation such as the Financial Planning Association (FPA) and who is
licensed to provide personal financial product advice. We also are not
authorised to give you any advice (general or personal) on financial products,
securities or investments which are not promoted by us (eg. shares, debentures
and government bonds).
Payments for services
Key Capital will be paid fees for acting as the responsible entity of the
Funds. The fees may vary between each Fund but will be set out in the relevant
product disclosure statement. In particular, Key Capital will be paid a
contribution fee of up to 5% of the total amount you invest. From this Key
Capital may pay commission to financial advisers who introduce you as an
investor.
Commissions
No director, related entity, employee or associate of Key Capital, nor Key
Capital itself, receives any commission as a result of the provision of any
financial product advice provided to you.
Other declarable interests
Key Capital, its directors, or your authorised representative may own interests
in the Funds. No other benefits than those disclosed above or in the product
disclosure statements are paid unless separately disclosed to you.
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| Financial Product Advice |
Advice suitable to your
investment needs and financial circumstances
We cannot give you advice on whether your financial circumstances are such that
an investment in any of the Funds is suitable for you. We will only provide you
with general financial product advice, reports or product disclosure statements
in which we are authorised to provide general financial product advice under
our AFS license. The financial product advice given will only be in relation to
information in the product disclosure statement for the relevant financial
product covered by our AFS license.
It is up to you to consider whether the financial product is suitable for your
own investment needs, objectives and financial circumstances. If you need
advice in this regard, then we recommend you consult a qualified and licensed
financial adviser who is a member of a professional organisation such as the
FPA and who is authorised to provide personal
financial product advice.
Specific risks attached to investing in the Funds
The risks of investment vary depending upon the financial product in which you
invest. It is important you fully understand these risks. The relevant risks of
investment will be set out clearly in the product disclosure statement for each
of the financial products in relation to which we provide financial product
advice.
If we do not explain these risks to you, then you should ask us to explain
them. We will explain to you any significant risks of financial products we
advise you on.
Your instructions to Key Capital
You may specify how you would like to give us instructions, for example by
telephone, facsimile or e-mail.
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| Complaints about the financial services |
If you have any complaint about the
service provided to you, then you should take the following steps:
(a) Contact Andrew Patrick of Key Capital on 03 8080 5630 or put
your complaint in writing and send it to us
by email to this email
address: apatrick@keycapital.com.au or by
post at -
Key Capital Limited
Suite 209
685 Burke Road
CAMBERWELL VIC 3124
We will try to resolve your complaint
quickly and fairly.
(b) If you still do not receive a satisfactory outcome, then you have
the right to complain to the Financial
Industry Complaints Services
Limited on 1300 780 808 or by writing to -
Financial Industry Complaints Services
Limited
PO Box 579
Collins Street West
Melbourne VIC 8007
Key Capital is a member of this scheme.
(c) The Australian Securities and Investments Commission also has a
freecall Infoline on 1300 300 630 which you
may use to make a
complaint and obtain information about your
rights.
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